Langogo Service Center

Register

Register based on contact
information of different regions

Repair and After-sale Service

Official Testing and Repair Center
Handling

Send the product for repair

Send the product to the
designated address

Send Back

Sent back the product after repair

China Repair Service

01. Contact the customer service on Langogo WeChat official account and register your information;

02. Deliver the defect products to below shipping address;

03. Langogo repair center examines and repairs the defect product;

04. Langogo repair center ship back the repaired or replaced product.

Germany Repair Service

01. Contact support@langogo.ai and register your information;

02. Deliver the defect products;

03. Langogo repair center examines and repairs the defect product;

04. Langogo repair center ship back the repaired or replaced product.

US Self-help Repair Service

01. Contact support@langogo.ai and register your information;

02. Deliver the defect products;

03. Langogo repair center examines and repairs the defect product;

04. Langogo repair center ship back the repaired or replaced product.

After-sales service policy

Thank you for choosing langogo! For Langogo products sold by Langogo and Langogo authorized channels, we will provide you with after-sale service based on this service policy.Langogo promise to provide warranty services of repair, replacement and refund in strict accordance with the Law of the PRC on the Protection of the Rights and Interests of Consumers, Product Quality Law of the People's Republic of China and other current laws and regulations of PRC. In order to protect your rights and interests, please properly keep your warranty card and effective receipt.

Langogo Service Center

Register

Register based on contact information of different regions

Repair and After-sale Service

Official Testing and Repair Center Handling

Send the product for repair

Send the product to the designated address

Send Back

Sent back the product after repair

China Repair Service

01. Contact the customer service on Langogo WeChat official account and register your information;
02. Deliver the defect products to below shipping address;
03. Langogo repair center examines and repairs the defect product;
04. Langogo repair center ship back the repaired or replaced product.

Germany Repair Service

01. Contact support@langogo.ai and register your information;
02. Deliver the defect products;
03. Langogo repair center examines and repairs the defect product;
04. Langogo repair center ship back the repaired or replaced product.

US Self-help Repair Service

01. Contact support@langogo.ai and register your information;
02. Deliver the defect products;
03. Langogo repair center examines and repairs the defect product;
04. Langogo repair center ship back the repaired or replaced product.

After-sales service policy


Thank you for choosing langogo! For Langogo products sold by
Langogo and Langogo authorized channels, we will provide you with
after-sale service based on this service policy.Langogo promise to
provide warranty services of repair, replacement and refund in strict
accordance with the Law of the PRC on the Protection of the Rights
and Interests of Consumers, Product Quality Law of the People’s
Republic of China and other current laws and regulations of PRC.
In order to protect your rights and interests, please properly keep
your warranty card and effective receipt.